Privacy Policy

Harrison Sport Nutrition S.L., registered in the Commercial Registry of Asturias, Volume 1858, Folio 173, Sheet 35407, Entry No. 2, with its registered office at C/Melquiades 26, 33003 Oviedo (Asturias), and Tax Identification Number (N.I.F.) B72077159:

Avenida Andalucía, 2, 18210 Peligros, Granada


At HSN, we are committed to protecting your privacy. We want to be transparent about the data we collect, how we use it, and the rights you have to control your data.

1. Information for users

Who is responsible for processing your personal data?

Data Controller: Harrison Sport Nutrition, S.L. (Tax Identification Number: B72077159)

Address: Avenida Andalucía, 2, 18210 Peligros, Granada

Contact email: soporte@hsnstore.com 

We hereby inform you that your personal data will be processed in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR), on the protection of natural persons, and Organic Law 3/2018 of 5 December (LOPDGDD), concerning the processing of personal data and the free movement of such data. Accordingly, the following information regarding the processing of your data is provided:

For what purpose do we process your personal data?

At HSN, we process users’ personal data for the following purposes, based on the corresponding legal grounds indicated below:

Purpose of processing Legal basis (Art. 6 GDPR)
Managing registration and access to the user account Performance of a contract
Processing orders, payments, returns and after-sales support Performance of a contract
Sending commercial communications, newsletters and personalised promotions Consent of the data subject
Responding to enquiries and requests submitted through contact forms Legitimate interests pursued by the controller
Moderating and publishing product reviews or ratings User consent
Managing registrations for workshops, training courses or events organised by HSN Performance of a contract / Consent
Compliance with accounting, tax and legal obligations Legal obligation
Fraud prevention, website security and improvement of the user experience Legitimate interests pursued by the controller
Managing job applications submitted through the “Work with us” section: receiving and assessing CVs, contacting candidates and conducting recruitment processes Consent of the data subject / Steps taken prior to entering into a contract

What types of data do we process?

Depending on how the user interacts with HSN, we may process the following categories of data:

  • Identification data: first name, surname, national identity document or equivalent.
  • Contact details: postal address, email address and telephone number.
  • Billing and payment data: bank or card information, securely managed by external payment gateways.
  • Browsing data: IP address, device identifiers, logs, cookies and similar technologies.
  • Commercial and transactional data: order history, preferences, returns, comments and reviews.
  • Professional and academic data (Work with us): education, experience, CV, position applied for and any additional information provided voluntarily.
  • Other data provided by the user through forms, communications or recruitment processes.

How long will we retain your data?

Personal data will be retained for the following periods:

  • For as long as a contractual or commercial relationship exists with the user.
  • Until the user requests its deletion or withdraws their consent.
  • Thereafter, the data will remain blocked for the periods required to address any potential legal liabilities, generally 6 years in accordance with the Spanish Commercial Code and Article 32 of the LOPDGDD.
  • Data processed for commercial or marketing purposes will be retained until the user withdraws their consent.
  • Candidate data will be retained for a maximum period of 1 year from receipt of the CV or the most recent profile update, unless the data subject requests its deletion earlier or consents to its retention for a longer period.

What is the legal basis for processing your data?

The legal bases that legitimise the processing of data are as follows:

  • Performance of a contract: for purchasing products and managing orders.
  • Consent of the data subject: for sending commercial communications and newsletters, or for participating in promotions.
  • Legitimate interest: for responding to enquiries, improving services and ensuring website security.
  • Legal obligation: to comply with tax, accounting, consumer protection and data protection regulations.
  • Pre-contractual measures: for assessing applications during recruitment processes.

To which recipients will your data be disclosed?

Personal data may be disclosed or made available to the following recipients:

  • Transport and courier companies, which will act as independent data controllers responsible for delivering orders to customers and will process the data in accordance with their own privacy policies.
  • Financial institutions and payment gateways, also acting as data controllers, for the management of charges and payments.
  • Technology, hosting and IT maintenance service providers, which will act as data processors in accordance with Article 28 of the GDPR.
  • Digital marketing, CRM and communications platforms, likewise acting as data processors.
  • Accounting, tax or legal advisers, where required by a legal or contractual obligation.
  • In the case of the “Work with us” section, the data may be processed internally by HSN’s Human Resources Department and, where applicable, disclosed to recruitment agencies or HR consultancies acting as data processors.

In all cases, HSN ensures that third parties accessing personal data provide sufficient guarantees of compliance with the GDPR and the LOPDGDD.

What rights do you have when you provide us with your data and/or when we process it?

 As a data subject, you may request at any time to exercise any of the following rights available to you under data protection legislation: 

  • Access: to know what data we process and for what purposes.
  • Rectification: to request the correction of inaccurate or incomplete data.
  • Erasure: to request the deletion of your data when it is no longer necessary.
  • Restriction: to request that the processing of your data be restricted in certain circumstances.
  • Data portability: to receive your data in a structured format and transmit it to another data controller.
  • Objection: to object to the processing of your data on grounds relating to your particular situation.
  • Withdrawal of consent: at any time, without affecting the lawfulness of processing carried out before its withdrawal.

 To exercise these rights, you may send a request accompanied by a copy of your identification document to:

  • Postal address: Avenida Andalucía, 2, 18210 Peligros, Granada.
  • Email address: soporte@hsnstore.com 

You may also lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe that your rights have been infringed: http://www.aepd.es 

How do we protect your information?

HSN has implemented the necessary technical and organisational measures to ensure the security and integrity of personal data, preventing its loss, alteration, unauthorised processing or access.

These measures include SSL encryption (HTTPS), access controls, backups and regular security audits.

Commercial communications

If the user subscribes to the newsletter or mailing lists, they may unsubscribe at any time using the link included in each communication or by sending an email to soporte@hsnstore.com

The processing of this data will always be based on the consent of the data subject.

Cookie Policy

This website uses cookies and similar technologies to optimise browsing, analyse the use of the site and personalise the user experience.

For more information about the use of cookies and how to manage them, please refer to our Cookie Policy.

Privacy Policy Updates

HSN may amend this Privacy Policy to adapt it to legislative changes or new data-processing activities.

The updated version will always be available in this section, indicating the date of the latest update: November 2025.

2. Mandatory or optional nature of the information provided by the user

By ticking the relevant boxes and entering data in the fields of the forms available on the website, Users expressly, freely and unequivocally acknowledge that the data marked as required is necessary for the provider to process their request, while the inclusion of data in the remaining fields is voluntary.

The User guarantees that the personal data provided to the data controller is accurate and undertakes to notify the controller of any changes to it.

The data controller expressly informs and guarantees Users that their personal data will not be disclosed to third parties under any circumstances and that, whenever any personal data is to be disclosed, the Users’ prior express, informed and unequivocal consent will be requested.

All data requested through the website is mandatory, as it is necessary to provide the User with an optimal service.

If all the requested data is not provided, HSN cannot guarantee that the information and services provided will fully meet the User’s needs.

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