Privacy Policy

Company Harrison Sport Nutrition S.L, registered in the Mercentaile Resgistry from Asturias Volume 1858 and Sheet 173 Page 35407 - Inscription No. 2 with registered office in C/Melquiades 26 - 33003 Oviedo (Asturias) and Tax Identification Number. No.B72077159:

C/ Lanjarón, Nave 5A, Pol. Juncaril 18220 Albolote (Granada)

At HSN we are committed to protecting your privacy. We want to be transparent about the data we collect, how we use it, and the rights you have to control your data.

1. User information

Who is responsible for the processing of your personal data?

Responsible person: Harrison Sport Nutrition, S.L. (CIF: B72077159)

Address: C/ Lanjarón, Nave 5 A, Pol. Juncaril, 18220 Albolote (Granada)

Contact email: [email protected] 

We inform you that your personal data will be processed in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons and with Organic Law 3/2018 of 5 December (LOPDGDD), with regard to the processing of personal data and the free movement of such data, for which the following information on the processing is provided:

For what purpose do we process your personal data?

At HSN, we process the user's personal data for the following purposes, based on the legal bases indicated:

Purpose of the processing Legal basis (art. 6 GDPR)
Manage registration and access to the user account Performance of a contract
Process orders, payments, returns and after-sales support Performance of a contract
Sending of commercial information, newsletters and personalized promotions Data subject's consent
Handling inquiries and requests submitted through the contact forms Legitimate interest of the controller
Moderation and publication of product reviews or ratings User consent
Registration management for workshops, training sessions, or events organized by HSN Performance of a contract / Consent
Compliance with accounting, tax and legal obligations Legal obligation
Fraud prevention, website security and improvement of the user experience Legitimate interest of the controller
Management of job applications through the “Trabaja con nosotros” section: receipt and assessment of CVs, contact with candidates, and conducting selection processes Data subject's consent / application of pre-contractual measures

What type of data do we process?

Depending on the user's interaction with HSN, we may process the following categories of data:

  • Identification data: first name, last name, DNI or similar.
  • Contact details: postal address, email, phone.
  • Billing and payment data: bank or card information (securely managed by external gateways).
  • Browsing data: IP address, device identifiers, logs, cookies and similar technologies.
  • Commercial and transaction data: order history, preferences, returns, comments or opinions.
  • Professional and academic data (work with us): education, experience, CV, position applied for and any additional information provided voluntarily.
  • Other data provided by the user in forms, communications or selection processes.

How long will we retain your data?

Personal data will be retained for the following periods:

  • While there is a contractual or commercial relationship with the user.
  • While the user does not request its erasure or withdraws their consent.
  • Afterwards, the data will remain blocked for the periods necessary to address possible legal liabilities (normally 6 years according to the Commercial Code and art. 32 LOPDGDD).
  • Data for commercial or marketing purposes will be retained until the user revokes their consent.
  • Candidate data will be retained for a maximum period of 1 year from receipt of the CV or from the last profile update, unless the data subject requests its erasure earlier or gives consent to keep it for longer.

What is the legal basis for the processing of your data?

The legal basis legitimizing the processing of data is as follows:

  • Performance of a contract: for the purchase of products and order management.
  • Data subject's consent: for sending commercial communications, newsletter or participation in promotions.
  • Legitimate interest: to handle inquiries, improve services and ensure the security of the website.
  • Legal obligation: compliance with tax, accounting, consumer and data protection regulations.
  • Pre-contractual measures: to assess applications in staff recruitment processes.

To which recipients will your data be communicated?

Personal data may be communicated or made available to the following recipients:

  • Transport and courier companies, which will act as independent data controllers, responsible for delivering orders to the customer and processing the data in accordance with their own privacy policies.
  • Financial institutions and payment gateways, also acting as data controllers, for the management of charges and payments.
  • Technology, hosting, and IT maintenance service providers, which will act as data processors in accordance with Article 28 of the GDPR.
  • Digital marketing, CRM, or communications delivery platforms, likewise acting as data processors.
  • Accounting, tax, or legal advisory firms, where required by legal or contractual obligation.
  • In the case of the “Work with us” section, the data may be processed internally by HSN’s human resources department and, where appropriate, communicated to recruitment companies or HR consultancies acting as data processors.

In all cases, HSN guarantees that third parties accessing personal data offer sufficient guarantees of compliance with the GDPR and the LOPDGDD.

What are your rights when you provide us with your data and/or we process your data?

As a data subject, you may at any time request to exercise any of the following rights available to you under data protection law:

  • Access: know what data we process and for what purpose.
  • Rectification: request the modification of inaccurate or incomplete data.
  • Erasure: request the deletion of your data when it is no longer needed.
  • Restriction: ask that the processing of your data be restricted in certain cases.
  • Portability: receive your data in a structured format and transmit it to another controller.
  • Objection: object to processing for reasons related to your particular situation.
  • Withdrawal of consent: at any time, without affecting the lawfulness of processing carried out before its withdrawal.

To exercise these rights, you can send a request accompanied by a copy of your identity document to:

  • Address: C/ Lanjarón, Nave 5 A, Pol. Juncaril, 18220 Albolote (Granada).
  • Contact email: [email protected] 

Likewise, you may file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been violated: http://www.aepd.es 

How do we protect your information?

HSN has implemented the necessary technical and organizational measures to ensure the security and integrity of personal data, preventing its loss, alteration, processing, or unauthorized access.

These measures include: SSL (HTTPS) encryption, access control, backups, and periodic security audits.

Commercial communications

In the event of subscribing to a newsletter or mailing lists, the user may unsubscribe at any time through the link included in each communication or by sending an email to [email protected]

The processing of this data will always be based on the consent of the data subject.

Cookie Policy

This website uses cookies and similar technologies to optimize browsing, analyze site usage, and personalize the user experience.

For more information about the use of cookies and how to manage them, please refer to our https://www.hsnstore.eu/enable-cookies

Privacy policy update

HSN may modify this Privacy Policy to adapt it to legislative changes or to new data processing activities.

The updated version will always be available in this same section, indicating the date of the last update: November 2025.

2. Mandatory or optional nature of the information provided by the user

Users, by ticking the corresponding boxes and entering data in the fields of the forms presented on the website, expressly, freely and unequivocally accept that their data are necessary for the provider to handle their request, with the inclusion of data in the remaining fields being voluntary.

The User guarantees that the personal data provided to the controller are truthful and is responsible for communicating any modifications to them.

The controller expressly informs and guarantees to users that their personal data will not, in any case, be transferred to third parties, and that whenever any transfer of personal data is to be carried out, the Users’ prior, express, informed and unequivocal consent will be requested.

All data requested through the website are mandatory, as they are necessary to provide the User with an optimal service.

If all the data are not provided, it cannot be guaranteed that the information and services provided will be fully tailored to the User’s needs.

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